What is RPA?

Robotic Process Automation (RPA) can help businesses save time and effort by using software bots to emulate human-computer interactions within a Graphical User Interface (GUI) to execute repetitive and manual jobs.


An RPA tool enables users to define workflows and configure bots to carry out precise tasks in a set sequence. A bot can do any sequence of processes that occur in the GUI quickly and without any errors, making it easier for employees to focus on higher value tasks.


For instance, your HR team can use RPA tools to automate how they manage vacation requests. Rather than somebody taking five minutes for each request, an RPA robot can extract data from the company's Enterprise Resource Planning system and process the request faster into another system - even those that don't have Application Programming Interfaces (APIs).


Furthermore, bots created by an RPA tool can carry out assigned actions and communicate with other systems by either copying data from digital interfaces (screen scraping) or utilizing APIs. For example, businesses can use RPA tools to build robots that log into applications, interact with structured data, manipulate files/folders, copy/paste content, fill forms, as well as operate with other applications.

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F E A T U R E S

Benefits of using RPA Tools

Maximising HR productivity through automation

RPA frees employees from repetitive, low-value tasks, such as data entry, so they can focus on work that delivers greater value to the business.


Point-of-Contact

When RPA is used to expedite customer-facing processes, the added efficiency improves the customer experience and drives loyalty.


Cost Effective

RPA bots provide human-like work at a lower cost

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Increased scalability

A team of employees cannot be scaled in the same way that a group of automated bots can. Bots may be readily reproduced and programmed to do comparable but slightly different tasks using RPA software.

Target

RPA offers improved services to processes that have a high probability of human error, thereby increasing accuracy.

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