Understanding the New DMARC Email Changes for Small Business Owners: A Guide by Addictive Technology Solutions

Introduction

In today's digital world, where emails are a critical component of business communication, understanding and adapting to changes in email security and authentication is crucial. Google and Yahoo are set to introduce mandatory DMARC (Domain-based Message Authentication, Reporting, and Conformance) requirements for bulk email senders starting February 2024. This article, brought to you by Addictive Technology Solutions, aims to simplify these changes and guide small business owners through the process of compliance.

What is DMARC and Why is it Important?

DMARC is an email authentication protocol designed to protect email domains from unauthorized use, such as email spoofing, phishing attacks, and other cyber threats. It ensures that genuine emails are correctly authenticated against established DKIM (DomainKeys Identified Mail) and SPF (Sender Policy Framework) standards, thereby improving email deliverability and security.

Key Changes by Google and Yahoo

  1. DMARC Policy Enforcement: Businesses sending more than 5,000 emails per day to Google or Yahoo accounts will need to implement a DMARC policy in their DNS. This policy helps in monitoring and reporting the authenticity of the emails sent from their domain.
  2. Email Authentication: All emails must pass DMARC alignment, which can be achieved either through DKIM or SPF. DKIM tends to be more reliable as it remains intact even after forwarding, unlike SPF.
  3. PTR Records for Sending IPs: Companies should ensure that each of their IP addresses used for sending emails has a corresponding PTR (Pointer) record in DNS, which is essential for email validation.
  4. Spam Management: It's important to manage the rate of spam complaints. For Gmail, keeping the spam complaint rate below 0.3% is necessary.
  5. One-Click Unsubscribe Feature: By June 2024, it is mandatory to have a one-click unsubscribe option in emails to improve user experience and control spam.
  6. Message Formatting Standards: Emails must adhere to standards established by RFC 5322 to ensure proper formatting and delivery.
  7. Avoid Spoofing Gmail or Yahoo Domains: As both Google and Yahoo are tightening their DMARC policies, using their domains for sending emails without proper authentication could lead to significant delivery issues.


Preparing Your Business for These Changes

  1. Assess Your Email Volume: Determine if your business sends more than 5,000 emails per day to either Google or Yahoo accounts. This will dictate the level of compliance needed.
  2. Implement DMARC, DKIM, and SPF: If you haven’t already, set up these email authentication protocols. DMARC can be set to monitor-only mode initially, but eventual enforcement is recommended for better security.
  3. Monitor and Adjust Your Email Practices: Regularly check your email sending practices to ensure compliance with these new standards. Tools for monitoring DMARC, DKIM, and SPF alignment are available and can be highly beneficial.
  4. Educate Your Team: Ensure your team is aware of these changes and understands the importance of compliance. This includes marketing, IT, and anyone involved in email communications.
  5. Seek Expert Assistance: If needed, consider consulting with a business tech support provider like Addictive Technology Solutions. Professional assistance can streamline the process of adapting to these changes and ensure that your business remains compliant.


Conclusion

In conclusion, as we navigate through these pivotal changes in email authentication and security, it's imperative for small businesses to stay informed and compliant. Remember, securing your email communications not only aligns with these new standards but also fortifies your business against cyber threats. If you're seeking expert guidance or need assistance in implementing DMARC, DKIM, SPF, or understanding these new requirements, don't hesitate to contact Addictive Technology Solutions. Our team of professionals is dedicated to providing top-notch business tech support and ensuring your emails for business are secure and compliant. Reach out to us today for a safer, more reliable email communication experience.


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By Robert Marsden August 20, 2024
In today’s digital age, cybersecurity is a critical concern for businesses of all sizes. The Australian government has developed the Essential 8 cybersecurity initiative to help organisations protect themselves against cyber threats. In this blog post, we’ll explain what the Essential 8 is, whether it is mandatory, and how Addictive Technology Solutions can help your business implement these strategies. What is the Essential 8? The Essential 8 is a set of eight mitigation strategies developed by the Australian Cyber Security Centre (ACSC) to help organisations improve their cybersecurity posture. These strategies are designed to make it much harder for adversaries to compromise systems. The Essential 8 focuses on preventing cyberattacks, limiting the impact of attacks, and ensuring data availability. The Eight Strategies Application Control : This strategy involves preventing the execution of unapproved or malicious applications. By controlling which applications can run on your systems, you can reduce the risk of malware infections. Patch Applications : Regularly updating applications to protect against known vulnerabilities is crucial. Cybercriminals often exploit outdated software to gain access to systems. Configure Microsoft Office Macros : Macros are small programs that can automate tasks in Microsoft Office. However, they can also be used to deliver malware. Configuring macros to only run from trusted locations can help prevent malicious code execution. User Application Hardening : This involves configuring applications to reduce their attack surface. For example, disabling unnecessary features and blocking risky file types can help protect against exploits. Restrict Administrative Privileges : Limiting administrative privileges reduces the risk of malicious activity. Only granting admin rights to those who need them can help prevent unauthorized access to sensitive information. Patch Operating Systems : Keeping operating systems up to date is essential to protect against vulnerabilities. Regular patching ensures that your systems are protected against known threats. Multi-Factor Authentication (MFA) : Implementing MFA enhances user authentication security. By requiring multiple forms of verification, you can make it harder for attackers to gain access to your systems. Regular Backups : Ensuring regular backups of important data is crucial for data recovery in case of a cyber incident. Regular backups help ensure that your data is safe and can be quickly restored. Is Essential 8 Mandatory? The Essential 8 is highly recommended by the Australian government, but it is not mandatory for all organisations. However, it is mandatory for non-corporate Commonwealth entities (NCCEs) and federal government agencies . For other organisations, while it is not legally required, implementing the Essential 8 is considered best practice for improving cybersecurity and protecting against cyber threats. How Addictive Technology Solutions Can Help At Addictive Technology Solutions , we understand the importance of cybersecurity and the challenges that businesses face in implementing effective security measures. Our managed IT services are designed to help your business implement the Essential 8 strategies and improve your overall cybersecurity posture. Here’s how we can help: Application Control : We can help you implement application control measures to prevent the execution of unapproved or malicious applications. Our team will work with you to identify and whitelist trusted applications, reducing the risk of malware infections. Patch Management : Keeping your applications and operating systems up to date is crucial for protecting against vulnerabilities. We offer patch management services to ensure that your software is regularly updated and protected against known threats. Macro Configuration : Configuring Microsoft Office macros to only run from trusted locations can help prevent malicious code execution. Our team can help you implement these configurations to enhance your security. User Application Hardening : We can help you configure your applications to reduce their attack surface. By disabling unnecessary features and blocking risky file types, we can help protect your systems against exploits. Administrative Privileges Management : Limiting administrative privileges is essential for reducing the risk of malicious activity. We can help you implement policies and procedures to ensure that admin rights are only granted to those who need them. Multi-Factor Authentication : Implementing MFA enhances user authentication security. Our team can help you set up MFA for your systems, making it harder for attackers to gain access. Backup Solutions : Regular backups are crucial for data recovery in case of a cyber incident. We offer backup solutions to ensure that your data is safe and can be quickly restored. Proactive Monitoring and Maintenance : Our proactive monitoring and maintenance services help identify and resolve issues before they impact your business. We continuously monitor your systems to ensure they are running smoothly and securely. The Essential 8 cybersecurity initiative is a set of strategies designed to help organisations protect themselves against cyber threats. While it is not mandatory for all organisations, implementing the Essential 8 is considered best practice for improving cybersecurity. At Addictive Technology Solutions, we are committed to helping your business implement these strategies and enhance your overall security posture. Contact us today to learn more about how we can help secure your systems and protect your data.
By Robert Marsden August 20, 2024
When it comes to choosing computers for your business, many non-technical business owners believe that Macs are the ultimate solution. They are often seen as the “golden box” – immune to advanced security threats and requiring little to no management. However, this perception is far from reality. In this blog post, we’ll explore why Macs need management, compliance, and security, and how they are not as invincible as you might think.
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